Accessible Customer Service Plan
Kinaxis is committed to excellence in serving all customers including people with disabilities. To that end, we will strive to ensure that our services are provided in a manner that:
- recognizes the dignity and independence of persons with disabilities;
- integrates how services are provided for both persons with disabilities and others, unless an alternate measure is necessary; and
- ensures an equal opportunity for persons with disabilities to obtain, use and benefit from our services.
Kinaxis welcomes and values feedback regarding our provision of services to people with disabilities so that we may continually improve the accessibility of our services. Customers who wish to provide feedback on the way Kinaxis provides services to people with disabilities can email or make verbal suggestions to product support and our trainers. We will also accommodate other means of providing feedback, such as in person, in writing, electronically, or otherwise. All feedback will be directed to our Joint Health and Safety Committee (firstname.lastname@example.org) or through reception at 613-592-5780.
Download the policy
If you are having trouble viewing our website or this policy, please use the contact info above to let us know.