The Solution for Modern Day Supply Chain Management

Gain the Competencies You Need to Run the Supply Chain You Want

Delivered as a unified set of configurable applications, Kinaxis RapidResponse® provides supply chain planning and analytics capabilities that create the foundation for managing multiple, interconnected supply chain management and S&OP processes.

Whether you need to improve supply planning, inventory management, order fulfillment, capacity planning, master scheduling, or sales and operations planning (S&OP) among others, the flexibility and extensibility of RapidResponse means that you can quickly configure applications for your purposes without the heavy and ongoing burden of custom coding.

Where RapidResponse is deployed, world leading manufacturers

Supply Chain Planning and Response Management Circle

The supply chain management breakthrough comes from being able to concurrently and continuously plan, monitor and respond in a single environment and across business functions. It has enabled our customers to radically shrink supply chain planning cycles and response times, while improving the accuracy of analysis and the profitability of actions.


Integrated Supply Chain Planning

Concurrent Planning

RapidResponse for Supply chain performance monitoring

Performance Monitoring

RapidResponse for Supply Chain Response Management

Response Management


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Supply Chain Data Model 

Gluing together data between disparate systems is time consuming, error prone, and difficult to maintain. The staging and aging of data between modules deteriorates both the accuracy and speed of your decision making. It's the interaction (or lack thereof) between systems and between processes that poses the most risk to the business.

Supply chain planning processes are highly interconnected. Sales and operations planning (S&OP) impacts production scheduling. Production scheduling impacts capacity planning and inventory management. Order promising is impacted by all stages of supply planning, and on and on it goes. ERP suites provide separate modules, almost always with different data models, for each of these functions.  Beyond ERP, you may have multiple point solutions that are part of the mix.

You are faced with different user interfaces and integration among the modules for end-to-end demand and supply chain management. Additional modules or solutions are required to exchange information with your customers and suppliers, with an emphasis on transaction management rather than decision making. And yet another module is required to create forward-looking financial reports for operations management.

Even if integrated, all these siloed solutions offer little to no what-if analysis capabilities, so not only is data consolidation difficult, but actual analysis is near impossible without significant assistance from Excel and ample time and resources.


  • offers multiple supply chain applications that are all supported by a single data model and analytics engine, making the interaction between processes seamless;
  • extends far beyond static input data (e.g. master data, orders, WIP, inventory, etc) to include calculated key performance outcomes at the same time (e.g. fill rates, shortages, excess & obsolete inventory, order actions, margin projections, revenue projections, etc);
  • provides a data and analytics model that can represent several states of the supply chain—historical, present, and future—in order to detect changes that could do future harm or present opportunity to the business;
  • emulates the analytics used by the host ERP systems, so when there is a change in demand or supply at any level of the extended supply chain, it invokes all of the embedded ERP analytics of the respective host systems to provide immediate visibility into the impact across the organization; and
  • facilitates what-if analysis of the alternative ways of solving problems with clear, complete, and accurate simulations.

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RapidResponse enables everyone to work from a single platform to manage, link, align, share and collaborate with planning data across the supply chain network.

In-Memory Database and High Speed Supply Chain Analytics

What you plan is rarely what actually ends up happening. Supply, demand, capacity, and policies can experience sudden shifts without forewarning. Make no mistake, the lapse in time between detecting out-of-tolerance conditions, and taking action is directly related to your business performance. 

With an increasingly volatile marketplace, no one can afford to wait to make a decision. And making the wrong decision can cost…big. Fast and confident actions are the table stakes. When simulations take several hours to coordinate, there is little opportunity to investigate and evaluate multiple alternatives, let alone swiftly reach the ideal decision. When what-if analysis is too difficult to perform and takes too long, it simply doesn't happen.

Decision latency is a key measure of both supply chain process efficiency and effectiveness. Every minute you can give back to the physical supply chain adds exponentially to its agility; so making good decisions quickly is of tremendous value.


  • has a patented in-memory database engine containing a full representation of supply, demand, capacity and policy;
  • embeds sophisticated, and natively-synchronized supply chain analytics that can perform demanding calculations in seconds;
  • supports the creation of a scenario in a fraction of a second regardless of how large your dataset is; and
  • leverages a multi-versioning technology unique to Kinaxis that enables the ability for anyone to simulate anything, anytime in private scenarios to test, compare and share the impact of various planning and response options.

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With RapidResponse, playing “what-if” with your supply chain has never been easier, or faster.

Supply Chain Collaboration and Consensus-Driven Decisions

The legacy approach to planning takes people out of the equation. Leveraging large scale computing power alone is not enough. Machines are better at processing data, but humans are far better at understanding uncertainty and compromise. You must support both.

Too many solutions are aimed at producing mathematically optimized plans for functional areas of the supply chain. The end result?

  • An inappropriate output that is obsolete, or
  • An unexplainable conclusion that is unuseable.

There are many nuances, personal insights and “soft” constraints in global multi-enterprise supply chains that cannot be represented in an optimization engine, and therefore make it questionable to cede all decision making power to it. 

And sometimes by design, and often by happenstance, functional metrics specific to a department will conflict with metrics specific to other departments. This is when you need to leverage the knowledge and experience of your people to define inventive ways of resolving complex supply chain issues amid shifting variables and across competing objectives.


  • provides a concrete means to initiate purposeful supply chain collaboration supported by accurate data and robust analysis;
  • captures people's job responsibilities as part of their personal profile and therefore can automatically identify the impact of events on their area of influence;
  • acts as an online version of a war room whereby anyone affected by an event or one of the proposed actions are assembled to reach consensus on a resolution;  and
  • produces viable solutions that have been contributed to, and vetted, by the people expected to execute.

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With RapidResponse, you gain human judgment and collaboration…not black-box optimization. With this breakthrough, not only will you know the operations performance impact of unplanned supply chain events, you will also know who is impacted, why, and what options they have to regain control.

Supply Chain Technology Flexibility

No two companies are the same, no two supply chains are the same, and nothing ever stays the same.  With enough time and money, you can choose to custom code your current supply chain software to perfection, but when your business changes fast, casting your solutions in concrete will cost you the agility you need to adapt.

Most supply chain software products are custom built for specific users and specific point agendas, which significantly limit their flexibility and reach outside of a narrow, fixed scope. It’s the equivalent of being tied to one spot looking at a storm of activity from only one vantage point with little space to maneuver.  Given the volatility of the market, you need a solution that lets you navigate as and where you need.

Supply chain software must be flexible enough to adapt to the market, adopt new practices or policies, and even re-imagine how you operate. 

RapidResponse is

  • extremely configurable to individual user and user community needs to deliver tailored insight and resources;
  • highly adaptable and extensible from a process standpoint, offering a technology enablement roadmap for your supply chain maturation goals; and
  • extremely flexible from a deployment and maintenance perspective, delivering rapid implementations, high user adoption rates, and superior time to value.

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With RapidResponse's runtime configuration, rest assured that you can still have it your way without the need for expensive and restrictive custom code.