The Kinaxis Certification Program will offer opportunities to become certified for various roles, including RapidResponse Administrator, Author, or Contributor.  Information on the certification exams currently available can be found below.

CERTIFIED RAPIDRESPONSE CONTRIBUTOR LEVEL 1

Test definition
The successful candidate must demonstrate knowledge of RapidResponse 2015.3 or later. They also must have the skills to navigate in RapidResponse, select the appropriate resources with the correct parameters to obtain the desired information, manage scenarios, edit data, and to collaborate with others with minimal reference to technical documentation and some assistance from peers.

Exam sections and objectives

Controlling what is seen in RapidResponse

  • Describe navigating in RapidResponse
  • Describe ways to control data views in RapidResponse
  • Identify ways to personalize RapidResponse

RapidResponse data operations

  • Describe how to monitor and edit data

RapidResponse scenarios & collaboration

  • Describe the RapidResponse scenario lifecycle
  • Identify ways to collaborate and communicate in RapidResponse
  • Identify ways to manage scenario data

RapidResponse resources

  • Identify resource types and their uses


Recommended resources

Contributor training path
Contributor training manuals and study guide (available on the certification community page)
Watch Introduction to RapidResponse videos
3 months hands-on experience with RapidResponse in a contributor capacity

Exam details

  • The exam number is KXS-003
  • There are 40 questions
  • The time limit is 75 minutes
  • The passing score is 75%
  • The study guide may be found here (must be a registered member of community)

REGISTER HERE


Certified RapidResponse Author Level 1

Test definition
The successful candidate must demonstrate knowledge of RapidResponse 2016.2 or later. They also must have a basic understanding of the data model, commonly used tables, and know how to create and edit basic:

  • Alerts
  • Workbooks
  • Worksheets
  • Filters
  • Hierarchies
  • Crosstab worksheets

All of this must be done with minimal referencing to technical documentation and assistance from peers.

Exam sections and objectives

Workbooks and worksheets

  • Identify how to create a table-based worksheet
  • Identify how to create a crosstab worksheet
  • Identify how to format a customized worksheet

Filters and hierarchies

  • Identify how to create different filter types in RapidResponse

Alerts

  • Identify how to create an alert

Data model concepts

  • Identify basic data model concepts

Versioning

  • Identify how versioning works in RapidResponse


Recommended resources
Basic Author training path
Author Level 1 certification study guide (available on the certification community page)
3-months of hands-on experience with RapidResponse in an authoring capacity


Exam details

  • The exam number is KXS-001
  • There are 50 questions
  • The time limit is 90 minutes
  • The passing score is 70%
  • The study guide may be found here (must be a registered member of community)

REGISTER HERE


CERTIFIED RAPIDRESPONSE AUTHOR LEVEL 2

Test definition
The successful candidate should have an intermediate understanding of the RapidResponse data model, core analytics, performance tools, and query language, and know how to create and edit: various types of complex workbooks, composite worksheets, editable crosstab worksheets, workbook and profile variables, insert definitions, dashboards, charts, multiple resource types, and conditionally hidden worksheets, with a need to reference technical documentation and requires only limited assistance from peers.

Exam sections and objectives

Using the Data Model

  • Describe how to use the RapidResponse Data Model
  • Describe the common calculations

Inserting and importing data

  • Describe how to create a custom insert definition
  • Identify the worksheet requirements necessary to import data

Authoring complex and composite worksheets

  • Describe how to create a composite worksheet
  • Describe how to set up drill to details
  • Describe how to conditionally hide and show a worksheet
  • Describe how to create an editable crosstab worksheet
  • Demonstrate how to create an advanced expression
  • Describe common techniques that increase performance
  • Demonstrate how to use the worksheet performance tool
  • Describe how to create a chart
  • Describe how to create a treemap

Authoring resource types

  • Describe how to create widgets and dashboards
  • Describe how to create a task flow
  • Describe how to create a scheduled task
  • Describe how to create and use responsibilities
  • Describe how to create metrics and scorecards

Variables

  • Describe the types of variables and their use
  • Demonstrate how to create variables and action buttons

Recommended resources
Basic Author training path
Intermediate Author training path
Author Level 2 certification study guide (available on the certification community page)
12 months hands-on experience with RapidResponse in an authoring capacity

Exam details

  • The exam number is KX2-001
  • There are 60 questions
  • The time limit is 90 minutes
  • The passing score is 65%
  • The study guide may be found here (must be a registered member of community)

REGISTER HERE


CERTIFIED RAPIDRESPONSE Author Level 3

Test definition
The successful candidate should demonstrate advanced knowledge of RapidResponse 2016.2 or later, have a proven ability to create RapidResponse resources from data model, advanced analytics, performance tools, basic scripting, query language and complex expressions. They can demonstrate how to use consistent design principles, analyze and improve performance of new and existing resources, including: automatic data modification workbooks and worksheets, spreading worksheets, automation chains, process orchestration, composite worksheets, editable crosstab worksheets, workbook and profile variables, insert definitions, dashboards, charts, multiple resource types, and conditionally hidden worksheets, with occasional referencing to technical documentation and minimal assistance.

Exam sections and objectives

Understanding the Data Model

  • Demonstrate how to design changes to the RapidResponse Data Model
  • Demonstrate knowledge of database theory

Authoring Advanced Worksheets and Queries

  • Demonstrate how to apply advanced filtering
  • Demonstrate how to create caching, controller, and spreading worksheets
  • Describe advanced queries
  • Demonstrate common techniques that optimize performance

Scripting and automation

  • Describe how to modify data using a script
  • Describe the use of Automation Chains
  • Demonstrate the use of different types of commands

RapidResponse resources

  • Demonstrate advanced knowledge and usage of resource types

Analytics

  • Demonstrate how to use advanced analytics in RapidResponse


Recommended resources

Basic Author training path
Intermediate Author training path
Advanced Author training path
Author Level 3 certification study guide (available on the certification community page)
12-18 months hands-on experience with RapidResponse in an authoring capacity

Exam details

  • The exam number is KX3-003
  • There are 60 questions
  • The time limit is 120 minutes
  • The passing score is 65%
  • The study guide may be found here (must be a registered member of community)

REGISTER HERE


Certified RapidResponse Administrator Level 1

Test definition
The successful candidate must be competent working in either a data or system administrator role, has a working understanding of the architecture of the RapidResponse system in either On-Demand or On-Premises environments. They should also understand management processes related to users, data and system administration with referencing of technical documentation and regular assistance from peers and Support.

Exam sections and objectives

User Administration

  • Describe user and resource management

System Administration

  • Describe system task scheduling in RapidResponse
  • Identify system configuration settings
  • Describe system change management processes
  • Describe system monitoring and database management tasks
  • Identify the process for managing system data updates
  • Identify best practices for scenario management

Data Administration

  • Describe modifying the control settings and customizing the RapidResponse data model
  • Describe the Data Sources and Mapping tool, and validation process


Recommended resources
Data, User, and System Administration training paths
Administration Level 1 certification study guide (available on the certification community page)
3-months of hands-on experience with RapidResponse in an administrator capacity


Exam details

  • The exam number is KXS-002
  • There are 47 questions
  • The time limit is 90 minutes
  • The passing score is 66%
  • The study guide may be found here (must be a registered member of community)

REGISTER HERE