Kinaxis Professional Services

Delivering success with our customers

We focus on delivering value – fast – with our leading supply chain management solution designed to revolutionize how you manage your supply chain. Our professional services experts and network of partners ensure you meet critical project milestones and achieve quantifiable results – all while sharing best practices and providing insights to future growth opportunities.

We’re committed to driving the highest quality Kinaxis® RapidResponse® deployments possible. Our team helps you maximize the value of your investment by leveraging deep product knowledge and supply chain and manufacturing operations experience. With our Agile Implementation Methodology (AIM) and the Kinaxis Solution Assurance program, we deliver accelerated time-to-value, enhanced organizational engagement, better knowledge transfer, improved business processes and overall confidence in your implementation.

Our goal is to position you for success – before, during and after your RapidResponse deployment. Your success is our success, and it’s what motivates us every single day!

What we deliver

Professional Services deployment and consulting - Kinaxis

Deployment & consulting

Accelerate your deployment and reap the benefits of your supply chain transformation initiative sooner.  We help with RapidResponse configuration and deployment, data integration with your existing systems, knowledge transfer and overall program management.

Professional Services Upgrades - Kinaxis


Tap into our technical knowledge and proven expertise to ensure you get the most from your upgrade. 

Professional Services Solution Assurance - Kinaxis

Solution Assurance

With Kinaxis Solution Assurance, take advantage of turnkey access to critical resources from across our team to ensure the success of your RapidResponse deployment. This is included as standard for Kinaxis-led deployment projects.

Professional Services Extended Services Team - Kinaxis

Extended services team

Leverage the network of Kinaxis certified partners and their business transformation expertise to drive even greater deployment success.

How we deliver 

With our AIM, we transform the way you implement RapidResponse. Agile principles and techniques are applied to the integration, configuration and roll-out of RapidResponse, allowing you to start your transformation journey on the first day of your deployment.

Based on best practices defined from years of deployment experience across multiple global projects and industries, AIM lets you:

  • Build more frequent and targeted releases
  • Re-prioritize requirements on-the-fly
  • Identify and address deployment issues more rapidly
  • Build a cross-functional deployment team from the get-go, minimizing organizational friction and setting the stage for process and organizational transformation

Contact us today to learn more about AIM.

Who we are 

Our Professional Services team is unrivaled when it comes to RapidResponse deployment experience – after all, it’s all we do!

We're responsible for:

  • Technical deployments of RapidResponse
  • Data integration
    • Configuration
    • Documentation
  • Solution knowledge transfer and mentoring
  • Program management activities
  • Collaboration throughout the duration of a project 

Professional Services tenure - Kinaxis

Every member of our team has years of supply chain and RapidResponse deployment experience, with most coming from manufacturing operations and supply chain planning backgrounds.

Ferrari Research Kinaxis as a Partner with Customers

Ferrari Research- Kinaxis as a Partner with Customers

Varian (now Applied Materials) Kinaxis as a Partner

Varian (now Applied Materials) - Responsive to Needs

Lockheed Martin Kinaxis as a Partner

Lockheed Martin - Getting to the Heart of Business Requirements

Jabil Kinaxis as a Partner

Jabil - Kinaxis as a Partner

The ambition of the Kinaxis Professional Services team is to develop trusted relationships with the companies we serve.
- David Kelly, EVP, Professional Services