Customer Case Study Icon

We measure our success by our customer's success. At Kinaxis, we take great pride in delivering supply chain solutions that help our customers realize new business breakthroughs and tangible operations performance results.  Here are a few customer case study examples.

  • Konica Minolta

    Konica Minolta logo“By integrating five systems into one, we gained a distinct advantage because multiple problems are solved by one product. We have the advantage of being able to streamline the operations. S&OP analysis has successfully changed from a weekly to a daily basis and now reflects the actual results, so the data is dramatically more accurate.”
    -Noboru Ota, Manager of SCM Planning, Department, Global SCM Center of Konica Minolta

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  • MC Assembly

    MC AssemblyKinaxis RapidResponse provides MC Assembly with world-class available to promise and inventory management capabilities that allow them to respond in real-time to changes within their global supply chain. MC Assembly’s buyers and planners are able to effectively and efficiently manage the daily changes in demand and supply, and make more informed decisions which has lowered costs and minimized waste.

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  • MSD

    MSD LogoTo continue delivering innovative medicines to patients in an increasingly competitive and changing world, MSD (known as Merck & Co., Inc. in the US and Canada) set out to create a world-class supply chain. The company recognized that the only way to elevate planning capabilities and optimize inventory levels was with an integrated supply chain solution that enabled end-to-end planning, visibility and decision-making. With synchronized supply chain data available across all divisions, MSD could embrace concurrent planning, where all supply nodes are planned simultaneously.

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  • MTD

    MTDMTD operates in an extremely seasonal business environment. As a result, the company must be able to make informed decisions to rapidly respond to customer and engineering changes, and to dynamically align demand and supply accordingly, or risk missing the window of opportunity to capitalize on market potential. With RapidResponse, MTD improved their supply chain responsiveness, reduced inventory safety stock, and improved order promise date accuracy.

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  • Nikon

    NikonNikon needed to evolve from a standalone system running a monthly sales and operations planning (S&OP) cycle to a more dynamic system that could deliver on the company’s goals of reducing inventory and preventing sales opportunity loss. Upon assessing a number of solutions, Nikon concluded that RapidResponse was the best – and only – solution that could help them improve inventory management, perform continuous demand and supply balancing, improve collaboration with dealers and suppliers, and more.

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  • Nimble Storage

    Nimble Storage - Inventory Management for Improved Visibility and Planning Cycle Times“Nimble’s world-class customer service agreements are incredibly important to our business. As a past RapidResponse user, I know the breadth of capabilities and the flexibility of the solution. With RapidResponse deployed, we have the confidence we can keep up with our growing install base to achieve visibility of inventory at hubs, depots and parts in transit. We have the ability to quickly perform many “what-if” questions we face on a daily basis and have already reduced the time to make decisions to help our relationships with our customers.”
    - Stacey Cornelius, Vice President of Operations at Nimble.

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  • SMTC

    SMTCWith RapidResponse, SMTC achieves high levels of supply chain agility, enabling immediate response to changes in demand, supply, product and daily operations. The platform provides real-time supply chain visibility and on-line internal and external collaboration anywhere in the world. SMTC has gained supply chain alignment, providing the insights needed to quickly and effectively respond to a wide variety of supply chain challenges.

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  • Sonus Networks

    Sonus Networks

    To combat their planning issues due to lack of data consolidation and visibility, Sonus turned to Kinaxis’ RapidResponse. It allowed them to easily and seamlessly connect data from multiple sources, including their traditional ERP software, existing Excel spreadsheets, and even their customer relationship management (CRM) tool, and to share that information collaboratively across multiple departments. 

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  • Teradyne

    Teradyne LogoIn its global supply chain that relies on outsourcing relationships, Teradyne is challenged by long lead times hampering responsiveness, frequent demand changes, and issues arising from outsourcing, including inventory liability as well as excess and obsolete inventory. Learn how Teradyne addressed fluctuating demand and supply situations with improved supply chain response management and inventory management capabilities delivered by Kinaxis RapidResponse.

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  • Toshiba

    ToshibaToshiba Europe’s main pain point was supply allocation – ensuring demand and supply alignment dynamically across regional sites. Toshiba selected RapidResponse because it could seamlessly consolidate demand data from multiple sources, while also offering users the ability to easily work with the data to develop and analyze various supply plans in real time. The supply chain management software allows Toshiba to be a more responsive and flexible organization.

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