Agenda
Pre-conference events |
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| 8:00am - 12:00pm | RapidResponse user group meeting (Kierland 4C) | |||
| 12:00pm - 1:00pm | LUNCH (Culturekeepers) | |||
| 1:00pm - 5:00pm |
FREE hands-on training course: Automatic data modification (Kierland 4A) |
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FREE hands-on training course: Managing bills of material (Kierland 4B) Space is limited for each course. Registration subject to availability. Laptops will be provided during the training course. |
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| 1:00pm - 5:30pm | Customer advisory council meeting (Lowell) | |||
Conference |
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| 12:00pm - 5:00pm | * Registration open * (Culturekeepers Hall) | |||
| 7:00pm - 10:00pm |
WELCOME RECEPTION (Northern Sky Terrace) Bill Dubois, business consultant (master of ceremonies) Nick Ivory, illusionist Nick Ivory, illusionist
Northern Sky Terrace
Bill Dubois, master of ceremonies
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Bill Dubois
Bill Dubois has enjoyed over 11 years with Kinaxis in a number of roles, including his current position as a business consultant providing pre-sales support to the Kinaxis Sales Team. This includes developing and delivering "stand-out" product demonstrations, delivering ROI analysis and also coordinating and conducting pilot projects for prospective customers. In his other roles with Kinaxis, Bill was the manager of pre-sales consulting and joined the company as an integration consultant. Prior to joining Kinaxis, Bill gained 12 years of manufacturing, supply chain and lean experience while with Boeing of Canada. During Bill's time with Boeing as the lean project manager, Bill lead a team comprised of divisional managers that successfully transitioned the shop floor from a job shop environment to a just-in-time (JIT) environment. This included designing and implementing process flow improvements, Kanban replenishment methods, 5S initiatives and modifications to costing, quality control, production planning, supplier collaboration and performance management to support the lean environment. Results included breakthrough improvements in delivery, quality and over 90 percent reductions in inventory and cycle times. Bill also held positions in material planning and production management. Bill is APICS CPIM certified, and as a qualified APICS instructor, Bill has developed and delivered APICS courses in material planning, master scheduling, capacity management and just-in-time. Bill has also developed and delivered Lean education and training packages for all levels of personnel. Bill studied Electronics Technology at Algonquin College in Ottawa, Ontario, Canada. |
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Tuesday afternoon session for industry influencers/analystsView general agenda |
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| 12:00pm - 12:20pm | Lunch (Pathfinders) |
| 12:20pm – 12:55pm |
John Sicard, COO |
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John Sicard
Having started as a key contributor to the architecture and development of Kinaxis supply chain management solutions in early 1994, he soon went on to hold senior management roles in development, professional services, business consulting, and customer support. In 2009, John's position was further expanded to include the company's corporate and product marketing functions and in February 2011, both sales and the strategic partners program were added to his role with his appointment to COO. Before joining Kinaxis, John held senior software architect positions in research and development at Enterprise Planning Systems, FastMAN Software Systems, Inc (also known as Promira before being purchased by Manugistics), and Monenco Agra. John earned a Bachelor of Computer Science, from Concordia University, Montreal, Canada, with a strong focus on software architecture and UI Design.
Douglas Colbeth
Doug understood what the Internet's influence on consumer behavior would be and how it would dramatically increase demand volatility. The problem of effectively responding to consumer demand would be further exacerbated by the dramatic market shift of outsourced manufacturing operations. Under Doug's leadership, Kinaxis developed a world-class offering which enables companies to build better supply chain plans and quickly respond to constant changes in demand, supply and product — driving breakthroughs in customer service and operations performance. Today, the Kinaxis on-demand RapidResponse™ service empowers front-line decision makers at brand name companies and contract manufacturers with multi-enterprise visibility and collaborative analysis tools to effectively respond to change across an entire distributed supply chain. |
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| 12:55pm – 1:30pm |
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Duncan Klett
In his current role as vice president, analytics research, Duncan draws on more than 30 years of experience with analytics and software solutions to design the next generation of Kinaxis product features to help brand owners, manufacturers and their entire supply chain network — from customers through to suppliers — gain a competitive advantage. Prior to starting Kinaxis, Duncan held various positions with Bell Northern Research where he worked in the development of real-time software, and Mitel Corporation where he was Manager of IC Computer Aided Design. Duncan is an OMN (Ottawa Manufacturers Network) advisory board member and regularly gives lectures at universities and industry events. Duncan holds a Bachelor of Applied Science and a Masters of Applied Science in Electrical Engineering from the University of British Columbia in Vancouver, Canada. He is also a certified Professional Engineer. |
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| 1:30pm – 2:45pm |
Debbie Cote, director, global SCM, Cisco Systems Paul Lindblom, senior staff systems analyst, Qualcomm Moderated by Trevor Miles, director, thought leadership, Kinaxis
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| 2:45pm – 3:00pm | BREAK |
| 3:00pm – 3:40pm |
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Kerry Zuber
Kerry joined Kinaxis in 1999 as a senior solution consultant and was responsible for the definition and implementation of extended business solutions with several of the company's largest customers. Kerry has a long history in supply chain leadership positions, as well as APICS CPIM certification, a B.S. in Business Administration and extensive training and certification in the implementation of lean enterprise practices. |
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| 3:40pm – 4:10pm |
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Kirk Munroe
As a seasoned software executive, Kirk brings 17 years of product strategy experience to Kinaxis. In his most recent role, Kirk led sales engagement strategy and sales enablement for Business Analytics (BA) at IBM. Kirk joined IBM via the acquisition of Cognos. While at Cognos, he held several product management positions crossing a number of solution groups. Significant product management and marketing experience was also gained during his tenures at Radialpoint and Kortrack solutions. Kirk holds a Bachelor of Science from Dalhousie University in Nova Scotia. |
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| 4:10pm – 4:25pm | Open Q&A |
Conference |
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| 7:30am - 8:15am |
* Registration open * BUFFET BREAKFAST (VISTA MORADO TERRACE) |
| 8:30am - 9:30am |
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Kevin O'Marah
During his tenure at AMR Kevin published over 400 articles and reports detailing disciplines like Demand Driven Supply Networks and Product Lifecycle Management. His bylined research has also appeared in publications including the Financial Times, Business Week, Forbes, HBR's Supply Chain Strategy, and Supply Chain Management Review. A frequent guest for broadcast media, Kevin has appeared in studio on CNBC's Squawk Box and Executive View as well as numerous guest spots for NPR, Bloomberg, Australian Broadcasting Company and more. Currently, Kevin serves in an Advisory Board capacity for the University of Wisconsin's Grainger Center for Supply Chain Management, Aidmatrix — a non-profit aid agency, and Remsoft — a Canadian Natural Resource modeling specialist. He is also the Head of Faculty for SCM World, a London based online learning community of global supply chain senior executives. Prior to joining AMR, Kevin was a Vice President at Oracle Corporation, where he was responsible for supply chain and product lifecycle management applications strategies. He has also served as a strategy consultant with Mercer Management Consulting in London and Washington DC as well as the MAC Group in San Francisco and Calgary. Major engagements included supply chain reengineering work in chemicals, oil and gas, semiconductors and telecoms. In 1991 and 1992 Kevin worked on privatization projects in the brewing and machine tools industry in Poland. He holds a bachelor's degree in Economics from Boston College, an MSc in Management Studies from Oxford University, and a Masters in Business Administration from Stanford University. Session abstract
Kevin O'Marah, most recently of Gartner (AMR) will share his perspectives on technology, the human brain, and supply chain for winners in this not to miss keynote address. A day late and a dollar short — this is how one leading executive described the technology of ERP as part of today's global supply chain. New data shows that cost control, while still a fundamental for supply chain strategists, is steadily losing ground to higher level business imperatives like speed, agility and responsiveness. It is also clear that supply chain talent gaps increasingly separate winners from losers across industries. Is it possible that billions spent on ERP backbones offer little more than data and transaction automation while newer technologies race ahead by tapping human intelligence organically? It is not only possible, it is happening and supply chain strategists who can attract talent and leverage it with the right technologies are winning because of it. |
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| 9:30am - 10:15am |
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Lalit Panda
Lalit has Master's degrees in business and logistics from the Massachusetts Institute of Technology and the Indian Institute of Management, Ahmadabad; an undergraduate degree in Engineering from the National Institute of Technology in India; and a Six Sigma Black Belt from Georgia Tech. Session abstract
Lalit Panda, CIO at D&M, will speak about the distinct challenges of implementing a consistent global S&OP process, supported with RapidResponse, across a global spread of companies with different business models and unique set of processes. He will outline the complex challenges of managing a diverse set of businesses brought together through mergers and acquisitions, and of defining common processes in an environment that was run independently worldwide. Starting with the design and selection process, he will lay out the current state, share lessons learned in the implementation of Phase One, and outline D&M's vision in integrating the supply chain planning process from end-to-end to drive productivity, value and customer service. |
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| 10:15am - 10:30am |
~ 15 MINUTE BREAK ~ Open question sessions with RapidResponse "pros on duty" (CULTUREKEEPERS HALL) |
| 10:30am - 11:15am |
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Joe McBeth
Session abstract
Today's supply chains are becoming increasingly complex with increased dependencies across the globe, accelerated life-cycle compression, more volatile demand patterns, and persistent cost pressures. These complexities allow only the most critical nodes to be tightly managed and leave significant portions of the supply chain exposed. One only needs to look to the Japan crisis as a glaring example. Learn how Jabil leverages RapidResponse to identify and map critical supply chain characteristics by end product to produce optimal results. |
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| 11:15am - 12:00pm |
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Erwin Hermans
Erwin brings more than 17 years experience in the area of supply chain strategy, operations and services, with previous roles at Lucent Technologies, Satyam Computer Services and Accenture. He holds a master's degree in Industrial Engineering from Purdue University, an MBA from Ohio University and a bachelor's degree in Industrial Engineering from the University of Limburg in Belgium. Session abstract
Celestica delivers innovative supply chain solutions to OEMs in a variety of sectors including consumer, enterprise, industrial and healthcare. An element of its transformation is leveraging its expertise in supply chain management and information technology to build a Supply Chain Collaboration Center that drives improvements for customers in fulfillment performance, cycle time, inventory turns and supply chain management costs. Celestica is extending its Supply Chain Collaboration Center to help its customers anticipate and prepare for unexpected changes in an extremely cost-competitive and volatile demand environment. This presentation will highlight Celestica's business transformation journey and how the core supply chain technology suite is providing exceptional capabilities in demand and inventory planning, supply-demand balancing, and sourcing and supplier collaboration. Erwin will also describe how Kinaxis RapidResponse underpins the flexible and scalable infrastructure that enables Celestica to offer the Supply Chain Collaboration Center as a service to drive its customers' success. |
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| 12:00pm - 12:45pm | LUNCH (VISTA MORADO TERRACE) |
| 1:00pm - 1:40pm |
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Trevor Miles
Trevor has focused much of his Kinaxis career on seeking new market opportunities within the company's distinctive competence. As part of the product management and product marketing team, Trevor is instrumental in the company's competitive and market intelligence and is responsible for identifying market trends and translating them into high-level functional and product requirements. Additionally, he helps create and maintain the business case for RapidResponse. Prior to joining Kinaxis, Trevor worked for i2 Technologies where he held a number of sales & marketing roles and worked with global industry leaders such as Continental, Volkswagen, Nokia, and Thomson. Previous to i2, he worked for Coopers & Lybrand performing several studies in supply chain reengineering for companies such as Levi's, Burmah Oil, TNT Logistics, AGA Gas, and Schneider Electric, among others. Trevor has degrees in Chemical Engineering and Industrial Engineering. Session abstract
Extending RapidResponse to other functions adjacent to the supply chain is relatively easy. More important, these extensions do not need to be re-implemented with each new release of RapidResponse. In this session we will discuss some extensions that have been created by customers, as well as new non-supply chain extensions planned for future releases of RapidResponse, including Project Management and Strategic Workforce Management. |
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Michael Dominy
He holds a B.S. in Supply Chain Management from Syracuse University and a MBA from Northeastern University. His career spans more than 20 years and includes experience in supply chain operations (Kimberly-Clark), consulting (Benchmarking Partners and Yankee Group) and software (Oracle). Session abstract
As supply chains evolve to demand driven value networks, the need to connect and collaborate with external partners such as contract manufacturers and logistics service providers increases. Planning, monitoring and responding to changes across a globally distributed network of owned and outsourced operations requires business practices and technology solutions that are different from systems such as ERP applications that were designed to manage the supply chain functions contained within boundaries of an enterprise. Join this session and hear Gartner insights on how cloud supply chain solutions support critical supply chain processes such as S&OP as companies progress on the journey to become more demand driven. |
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Chuck Thomas
Chuck Thomas joined Kinaxis in 2001 as a member of the Solutions Consulting team, working with customers during initial deployments and afterward to get additional value from their investment in RapidResponse. In his current role, Chuck is responsible for developing and coordinating professional services, and customer satisfaction in the installed customer base. Prior to joining Kinaxis, Chuck held various operations management and supply chain positions over 18 years in the Aerospace industry. He has broad experience in implementing best practices and achieving sustainable, real-world solutions along with a focus on continuous process improvement. Chuck holds a BS in Business Management from Arizona State University. Session abstract
You are probably using email today to get mission critical information from your partners, so why not leverage native capabilities and immediate visibility in RapidResponse instead? Ultimately, the closer the organizations are, the more effective you will be. But it can't be a free for all. Join this session to learn the options and the procedures for secure, controlled, and easy access to RapidResponse by external stakeholders. This presentation will cover:
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| 1:40pm - 1:50pm |
~ 10 MINUTE BREAK ~ Open question sessions with RapidResponse "pros on duty" (CULTUREKEEPERS HALL) |
| 1:50pm - 2:30pm |
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Trevor Miles
Trevor has focused much of his Kinaxis career on seeking new market opportunities within the company's distinctive competence. As part of the product management and product marketing team, Trevor is instrumental in the company's competitive and market intelligence and is responsible for identifying market trends and translating them into high-level functional and product requirements. Additionally, he helps create and maintain the business case for RapidResponse. Prior to joining Kinaxis, Trevor worked for i2 Technologies where he held a number of sales & marketing roles and worked with global industry leaders such as Continental, Volkswagen, Nokia, and Thomson. Previous to i2, he worked for Coopers & Lybrand performing several studies in supply chain reengineering for companies such as Levi's, Burmah Oil, TNT Logistics, AGA Gas, and Schneider Electric, among others. Trevor has degrees in Chemical Engineering and Industrial Engineering. Session abstract
Extending RapidResponse to other functions adjacent to the supply chain is relatively easy. More important, these extensions do not need to be re-implemented with each new release of RapidResponse. In this session we will discuss some extensions that have been created by customers, as well as new non-supply chain extensions planned for future releases of RapidResponse, including Project Management and Strategic Workforce Management. |
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Kerry Zuber
Kerry joined Kinaxis in 1999 as a senior solution consultant and was responsible for the definition and implementation of extended business solutions with several of the company's largest customers. Kerry has a long history in supply chain leadership positions, as well as APICS CPIM certification, a B.S. in Business Administration and extensive training and certification in the implementation of lean enterprise practices. Session abstract
The increasing number of tiers in the supply chain also increases the dependency on remote suppliers for your operations performance results. To be truly effective, supplier collaboration needs to go far beyond the tactical exchange of data. Key suppliers must be brought into the decision-making process, so that manufacturers and brand owners can exchange early warnings and collaboratively resolve supply chain risk issues. This session will show you the specific features and functions within RapidResponse that are key to building an efficient and effective process for working with your extended supply chain. |
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Paul Rachniowski
Paul holds an MSc in electrical engineering and has over 20 years of software industry experience. He joined Kinaxis in 2000 as a software architect and assumed a management role within R&D in 2003. Session abstract
Business process automation is essential to implement effective business processes that identify exceptions to be escalated, while automating the tasks that do not require manual intervention. The introduction of Scripts in version 10.1 takes this to the next level, giving resource authors powerful tools to express business rules, and schedule a script or attach it to an event such as scenario change or workbook save. In addition to scripting overview, this session will provide an example of how to replace chained alerts with a script. Another important ingredient to effective decision making in RapidResponse is near-real-time connectivity with other systems. This ensures that decisions are based on up-to-date information and that they are communicated quickly and automatically to ERP, or other corporate systems. Version 10.1 provides a complete set of S&OP web services that enable system-to-system net change, business process automation, and portal integration. The session will give a glimpse into new scripting capabilities, and REST web services coming in version 11.0. |
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| 2:30pm - 2:40pm |
~ 10 MINUTE BREAK ~ Open question sessions with RapidResponse "pros on duty" (CULTUREKEEPERS HALL) |
| 2:40pm - 3:30pm |
Jakovljevic Russell Goodman, editor-in-chief, SupplyChainBrain Predrag (PJ) Jakovljevic, principal analyst, TEC Bob Ferrari, executive editor, Supply Chain Matters blog |
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Andy Coldrick
Russell Goodman
Predrag (PJ) Jakovljevic
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| 3:30pm - 3:45pm | Closing remarks (Kierland 2 & 3) |
| 3:45pm | ~ CONFERENCE ENDS ~ |
Post-conference events |
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| 8:00am - 12:00pm |
FREE hands-on training course: Using clear to build (Meriiam) |
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FREE hands-on training course: Introduction to managing constraints (Cushing) |
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Space is limited for each course. Registration subject to availability. Laptops will be provided during the training course.


Nick Ivory, illusionist
Northern Sky Terrace
Bill Dubois, master of ceremonies

As chief operating officer, John is responsible for five key functional areas including Marketing, Sales, Strategic Partners, Development, and Service Operations.
Douglas Colbeth became president and chief executive officer of Kinaxis™ in March 2003. As one of the true visionaries of the Internet explosion in the mid 1990's, he envisioned the opportunity to be a leader in delivering an on-demand supply chain management service. He then came across what he describes as a "gang of supply chain geniuses" in Canada, who had already developed very powerful modeling and collaboration technology.
Duncan Klett co-founded Kinaxis in 1984, which at the time was called Cadence Computer Corporation. Throughout his time at Kinaxis, Duncan has focused on product innovation. Acting as the interface between manufacturers, the Kinaxis design team, and executives, Duncan has led the successful fulfillment of customer requirements.
Kerry Zuber is vice president of business consulting at Kinaxis and is responsible for guiding the company's pre-sales consulting services, which specializes in establishing the value of the RapidResponse service for prospective clients and identifying specific solutions that fit client needs. Kerry is also instrumental to the development and execution of initiatives under the Kinaxis Partner Program.
Kirk Munroe joined Kinaxis in August 2011 as vice president of marketing. He is responsible for the company's product and go-to-market strategies. One of his primary objectives is to drive the adoption of RapidResponse into new market segments.
Having started work as a 17 year old shipper/receiver for a small retail chain, Kevin O'Marah is a life-long student of supply chain. Most recently Kevin served as GVP for Supply Chain at Gartner following the 2009 acquisition of AMR Research where he was Chief Strategy Officer. Kevin's ten year career at AMR included creation of the Supply Chain Top 25 and producing the Supply Chain Executive Conference in Scottsdale, Arizona from 2005-2011. Under the banner "Supply Chain Saves the World," Kevin published a well-received book and led a six year dialog with supply chain leaders and such luminaries as Bill Clinton, Colin Powell, Michael Eisner, and T. Boone Pickens.
Lalit Panda heads global IT for D&M Holdings Inc., a consumer electronics company with marquee brands such as Denon, Boston Acoustics, Marantz, and McIntosh. He is based out of Mahwah, NJ and drives many initiatives across the globe. Prior to this he was Sr. V.P. of Supply Chain and Information Systems at the Consumer Division of Harman International Industries, Inc., a manufacturer of high-end audio electronics and loud speakers. Prior to joining Harman in 1999, Lalit managed logistics and procurement for Sony Corp. at their Middle East and North Africa HQ in Dubai, U.A.E., spanning 23 countries. He has led many initiatives including global IT consolidations, distribution network optimization, global supply chain application development, logistics and IT outsourcing initiatives, web based vendor management and order fulfillment and run facilities in China, India, EMEA and the United States.
After receiving his MBA in Materials Logistics Management from Michigan State University, Joe joined Jabil and has spent the last 20 years helping it grow from a small contract manufacturer to a top 5 Global Diversified Manufacturing Services Provider. Joe started his early career in manufacturing and quickly moved into materials and customer relationship management roles. His most significant contribution was the creation and development of Jabil's Corporate Supply Chain organization, which included people, processes, and toolsets to support the transition from decentralized materials management to centralized supply chain management.
Erwin Hermans is the Vice President, Supply Chain Solutions at Celestica. In this role, Erwin is responsible for managing and growing Celestica's Supply Chain Services business. At the core of the service offering is the Supply Chain Collaboration Center, which provides a multi-enterprise platform that enables collaborative inventory management, supply demand balancing and collaborative demand planning for customers. Celestica has leveraged its operational expertise and business transformation as a platform to build a managed services infrastructure to help its customers achieve similar operational excellence.
Trevor serves as an expert source for Kinaxis customers, prospects, industry analysts and journalists. Known throughout the supply chain field, Trevor has published numerous articles, presented at various industry events, is frequently featured as a top influencer on LinkedIn, and is the primary contributor to the Kinaxis 21st Century Supply Chain blog.
Mr. Dominy researches supply chain strategy, enabling technologies and services at Gartner with a focus on alternative delivery models for supply chain solutions such as SaaS and cloud. He also coordinates Gartner's supply chain outsourcing research. His work across industries and the major supply chain processes helps clients understand the interplay between technology, services and supply chain management. He delivers strategic and tactical advice to supply chain executives and Supply Chain service providers.
Paul Rachniowski is research and development director at Kinaxis and leads two application development teams. He is responsible for RapidResponse's rich user interface that provides Excel-like presentation and authoring tools. This enables the analytical capabilities of the Kinaxis data server and analytics. Paul's team also works on alerting, dashboards, charts, administrative and system-to-system integration tools, web services API, and business process automation.
Andy Coldrick is a partner of Ling-Coldrick. Dick Ling created S&OP, and he and Andy have collaborated on its advancement for 25 years. They help businesses all over the world maximize S&OP's potential to generate more cash and increase profits. Andy was president of Oliver Wight EAME 1990-2000, and president of StrataBridge 2000-2008. He now lives in the United States, educating and consulting on using S&OP to execute strategy. Andy and Dick recently co-authored "An Assessment Guide for Maximizing S&OP Benefits in Executing Strategy."
Russell W. Goodman has worked in newspapers, newsletters and magazines, with a focus on logistics, business and trade, for nearly 30 years. He also has specialized in editing and writing for publications in world affairs, politics and legal matters. Prior to joining Global Logistics & Supply Chain Strategies, Goodman directed editorial coverage for two leading international commerce magazines. Goodman was managing editor of the Journal of Defense & Diplomacy, a bimonthly edited in Washington that reported on and interpreted the interplay between security and political issues. From Washington, Goodman, as editor-in-chief of Middle East Insight magazine, directed coverage of business and political affairs in that critical part of the world. He also developed and edited Eastern Europe Law Week, a newsletter that covered legal reform in post-Soviet Europe.
Predrag (PJ) Jakovljevic, CPIM, CIRM, CSCP is an enterprise applications industry analyst at Technology Evaluation Centers (TEC ). PJ is an internationally recognized enterprise applications market guru with extensive knowledge of leading software vendors, products, and market trends. He has nearly 20 years of system selections, implementations, and industrial manufacturing experience, with familiarity with broad aspects of business management (development, supply chain operations, sales, marketing). Follow PJ on