The importance of Response Management – Part 2
By feedproxy.google.com, posted on 08/24/2011 at 10:02 AM
Here is part 2 on the important of Response Management. Make sure to check out part 1! Kerry Zuber, one of my colleagues who is a Lean/Six Sigma black belt, has introduced me to two great terms that are crucial to understanding the value and key capabilities required of effective response management: Time to detect This is all [...] (Read More)