products
overview
Empowering People to Build Better Plans and Respond to Change
In the quest to become more customer-focused, many companies struggle for breakthroughs in customer service and operations performance. The reason is simple — you can't plan the customer. Kinaxis™ RapidResponse™ empowers companies to achieve new levels in customer satisfaction and operations performance by building better supply chain management plans and rapidly and more profitably responding to constant changes in demand, supply and product. Front-line supply chain staff gain tools for collaborative and integrated demand-supply planning, monitoring and response to unplanned events.
- “Supply chain variability is one of the chief threats to profit margins, and in some industries this can be as high as 100%.”
- David Caruso, AMR Research, "Demand-Driven Supply Networks: SCM Done Right" (November, 2003)

Unique Capabilities Power a Single Solution to Many Supply Chain Management Challenges
RapidResponse core capabilities power solutions for supply chain visibility, demand management, supply management, sales and operations planning (S&OP) and supply chain risk management and are the essential drivers for supply chain management success:
Personal Alerts™Proactively Focus Stakeholders on Urgent IssuesPersonal Alerts provide exception-based notifications of supply and demand conditions that could harm the business via email, web and flat file. Users define alerts with their own thresholds and conditions. Alerts are centrally managed using Message Center. |
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Active Spreadsheets™Multi-Enterprise Single View of the TruthActive Spreadsheets aggregate data from multiple sources using secure Glass Pipeline™ technology to deliver an accurate, single view of business realities to all stakeholders. Users leverage role-based supply chain visibility views that are easily configured to their needs. Anomalies and trends are easily spotted using waterfall reports on historical data. Change impact analysis occurs immediately with AlwaysOn Analytics™ to drive decision support. |
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Resolution Engine™Collaborative Assessment of "What-If" ScenariosResolution Engine fosters collaborative simulations on operational data for risk tradeoff and response. TeamForm™ automatically identifies decision makers needed to solve problems from across your multi-enterprise supply chain. Best practices are easily documented and published. |
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Live Scorecard™Scoring of Response AlternativesLive Scorecard ranks and aligns action alternatives with goals in real-time so you can identify the impact of proposed decisions prior to execution. Complete control over metrics and weighting ensures actions are always aligned with current priorities. Drill down through results to establish their root causes. |
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