Supply chain success story: Pharmaceutical customer significantly improves inventory management

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Today, we want to feature a case study of one of our pharmaceutical customer’s supply chain. We know Life Science companies are faced with fragmented demand chains with varying regulatory requirements as well as an aging product portfolio …leading to reduced margins.  Increasingly, these bio-tech/pharmaceutical companies are turning to third party operators at all levels of the supply chain to reduce costs, satisfy local demand, and enhance capacity flexibility. Because of this, Life Sciences companies are adopting process improvements and new technologies targeted at removing business “silos,” improving collaboration, and increasing productivity.

We want to share the success of one global pharmaceutical customer and how they are facing these challenges head on and seeing breakthroughs in operations performance.


“RapidResponse improved our event management for supply without conformance. It improved adherence to inventory targets above 95%, and consistently managed abnormal scrap 20% below budget.”

Check out the case study of a global pharmaceutical company's supply chain


If you would like to check out other pharmaceutical case studies similar to this one, visit our TechValidate page and you will find them in the pharmaceutical case study section. In addition, you may want to check out Trevor Miles' brand new whitepaper: "Diagnosing the Impact of Life Sciences Industry Trends on the Supply Chain: Understanding the 7 Factors for Treatment".

More about our supply chain survey

As you may have read in our first blog of the series, we recently completed a customer survey project with TechValidate and are very pleased with the over 150 survey responses and the many stories we can share. And so, for our Friday posts, we have been featuring the customer results on how they are using RapidResponse in their supply chain and the benefits they are realizing. Take a look at past topics we have explored in this series:

Voice of the customer part 1: Supply Chain Flexibility

Voice of the customer part 2: Supply Chain Visibility

Voice of the customer part 3: Supply Chain Planning

Voice of the customer part 4: What-if Analysis

Voice of the customer Part 5: Response Management

Voice of the customer part 6: Alternative Technologies

Voice of the customer part 7: Competitive Advantage

If you are eager to check out all the results, simply go to our TechValidate page. If you wish to use or share any of the content we’ve published to-date, click on the asset you wish to use and then select the download button to save. You can also choose the share button to distribute through various social media channels.

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Atsargu Valdymas
- August 30, 2013 at 4:01am
The sharing of story about a success of this cutomer made me think through a lot of thinks. Thank you for that.

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