Top 12 List: Trevor Miles' most quotable quotes

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I was searching our blog today for a post that Trevor Miles wrote a little while back (because we writers like to do a good ‘cut and paste’ job some days!) And a long list of postingswere revealed to me. I realized (as I have often done before) that our man Trevor is prolific. And he’s resolute in his opinions….and he has many of them! Trevor Miles His posts offer such a wealth of information and insight that I perused the list with a bit of regret as I considered that once posted, they are left to gather dust on the online shelf, unless or until it pops up in a Google search, or someone like me recalls a comment and goes back to find it. In the spirit of reminiscing, and in the interest of making sure Trevor’s gems of wisdom get another opportunity to shine, here’s my top 12 of Trevor’s quotable quotes over the last 24 months. Enjoy! Trevor’s Most Quotable Quotes: 12. Unlike Adam and Eve I feel as if we have not yet eaten from the “Tree of Knowledge” and it is this that is preventing us from progressing to higher levels of process maturity. We need to come to the realization that the “paradise” of the perfect plan is unattainable, which has so often been promised over the past 30 year, since the birth of Supply Chain Management. Read the blog post here. 11. So let me take a crack at defining the three greatest advancements of supply chain management... I decided to make this personal—to be less analytical—which is tough for me. Check out Trevor's full blog. 10. I am not sure that I can define a dynamic or agile supply chain. But as sure as heck I know it when I see it... Read the blog post here. 9. Planning is necessary, but not sufficient. Read the blog here. 8. Not too long ago companies suffered from having too little data with which to manage the company’s operations. The ERP age has brought in a different problem of too much data, but too little information. Check out Trevor's post. 7. Every minute that we waste in making a decision is a minute less that we have available to actually respond to the situation. Read the blog post here. 6. The fundamental problem is that we behave as if the plan is 100 percent correct. This is manifested in the fact that we even develop metrics such a ‘Plan Conformance’ or ‘Plan Adherence’, and measure our factories and supply chains as if these are attainable. How silly is that?! Check out Trevor's post. 5. How would we behave if our kids fell off their bikes 30 percent of the time they went riding? One natural response is to teach them to ride better and therefore fall less frequently. How would we respond if after 10 years of trying, they were still falling off 30 percent of the time they rode their bike? Would we not at some point want to teach our kids to anticipate when they are going to fall and how to fall to minimize injury? … [In the supply chain world], aren’t we duty bound to teach our supply chains not only how to ride better, but also how to anticipate that they are going to fall, how to fall gracefully to reduce the likelihood of major injury, and most importantly, how to quickly get back up and on the path? Read the blog post here. 4. The notion of responsibility is necessary to make the use of social media in supply chains effective rather than overwhelming. Check out Trevor’s post. 3. The conclusion I came to is that the real barrier to collaboration is not technology, but trust. Read the blog post here. 2. Often when talking about the role of technology in S&OP I think of my father-in-law, who is a dear man, but only learned to use a computer in his 60’s. To him technology is a bolt-on, not an integral part of the process. When he receives an email he prints it out and deletes the email. He has a big metal filling cabinet in his home office where he stores the emails he wants to keep. Until recently he would often write back to us on paper, often by hand but sometimes on the computer, sometimes including a printout of our original email on which he had written comments and questions. All of you who are smiling quietly in amusement at this anecdote, how many of you are running S&OP meetings using print-outs of PowerPoint or Excel? Check out Trevor's full blog. 1. During my time as a management consultant I learned a fundamental truth: Analyzing a situation is fairly easy, defining a future state is a lot harder, but the really hard part is defining the path to achieve the future state. Read the blog post here.

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