Environmental, social and governance performance

Making a difference

Know sooner. Act faster. Remove waste.

Our commitments

We aim to constantly improve our environmental, social and governance (ESG) performance. Making the world a better place is central to our culture, people and product. Our ESG strategy is overseen from the very top, by the Nominating and Governance Committee of our Board, and extends throughout the organization via a cross-functional steering committee. The committee ensures that we receive input from and give guidance to the entire organization on how we can improve our ESG performance. Through this governance structure, we have made four clear commitments to guide our ESG initiatives and focus the team on goals where Kinaxis can truly make a difference.

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Protecting our planet by doing what we do best

Creating a sustainable future is not only a key aspect of how we run our own business, but by combining human intelligence with AI and concurrent planning, we also empower our customers to make the best possible decisions for their businesses and the world.

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Giving back

We know that we are all global citizens. We support our communities and the causes where we can make the most impact.

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Taking care of people

'People matter here' is the foundation of our culture. Our teams are spread across the world, and each one is just as important to us as the next. We take great care in cultivating a socially conscious culture where we are all empowered.

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Building trust

We believe in our responsibility to build trust with all of our internal and external stakeholders through openness, transparency and accountability, including the protection of all our stakeholders’ data.

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Protecting the planet

Our platform, RapidResponse®, makes significant contributions to helping our customers reduce waste in its many forms every day. It helps manufacturers of a diverse variety of goods reduce wasted product, mitigate carbon emissions, enable efficient recycling and ensure critical items like pharmaceuticals are available where and when they’re needed.

Carbon neutrality

Since 2019 and with the help of independent consultants Carbonzero, Kinaxis has measured and disclosed its impact on the environment by identifying our direct and indirect greenhouse gas sources, covering Scopes 1 to 3 activities. In 2021, we achieved carbon neutrality for GHG emissions by investing in high-quality carbon offsets sourced through reputable providers from Canadian and international projects.

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Carbon neutral for 2021

Our Scope 1, 2 and 3 emissions have been measured and offset with Carbonzero since 2019.

Other programs

We also recognize the urgency of the global climate change crisis and are committed to improving management practices around climate risks and opportunities. We have integrated our climate risk analysis with our existing enterprise risk management program to build a more holistic approach to our processes. In 2021, we initiated a risk analysis aligned with the Task Force on Climate-Related Financial Disclosures (TCFD) recommendations. We will continue to actively manage and monitor the most significant risks and opportunities and support the aims of the TCFD to bring transparency around climate risks into financial reporting.

Supporting United Nations
Sustainable Development Goals

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Working with Tree-Nation

To supplement our carbon offsetting program, for select carbon-emitting activities we have been working with Tree-Nation, a platform to reforest the world and fight climate change.

Recently we planted trees instead of giving away swag to visitors to our corporate booth at a busy industry event. At an industry roundtable of thought leaders, academics, and practitioners discussing the future of supply chain, Kinaxis planted trees on behalf of participants.

In all since we began working together, Tree-Nation has planted over 25,000 trees on our behalf, across 21 hectares in India, the United States, Nepal, Tanzania, and Brazil. Tree-Nation estimates that this activity has helped offset almost 6,000 tCO2e, which we have not included in our own GHG inventory or offset calculations.

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Trees planted

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Hectares reforested

Taking care of people

One thing that remains a constant at Kinaxis is that People Matter Here. This will never change. It’s in our DNA and comes from the combination of our corporate values, our purpose, behaviors, actions and ways of working together. We celebrate each other’s differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and global citizens. Recently, amongst other important initiatives, we’ve:

  • Launched a new Vendor Code of Conduct that covers our expectations of third parties we work with to treat people with decency, dignity and respect
  • Introduced programs promoting Indigenous allyship, awareness and relations
  • Enhanced benefits for gender affirmation and mental health coverage

We dedicated time quarterly to encourage ongoing professional development and extended our monthly “Kinaxis Days” beyond the lifting of COVID restrictions.

As a result of our extraordinary, award-winning culture and exciting work opportunities, our annual engagement survey response rate grew to 89%, revealing an 87% overall engagement score and 90% of people willing to recommend Kinaxis to a good friend.

Learn more about our culture



feel that we treat each other with respect



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believe that Kinaxis leadership is committed to DEI


Promoting diversity in key roles

30% of candidates presented for key roles must be from underrepresented groups

Building trust

RapidResponse processes the supply chain data of globally recognized, Fortune Global 500 leaders and other major companies, so we have established several key processes to earn and keep the trust of these market leaders, including intellectual property protection, and world-class data security and privacy features. While protection of all data is critical, the most material impact to our business relates to how we manage data security and privacy for customers using our RapidResponse SaaS offering.

We comply with all applicable data privacy laws, including the European Union’s General Data Protection Regulation (GDPR). We process customer data solely for the purpose of providing our RapidReponse SaaS solution and only in accordance with the terms and conditions of contracts between ourselves and our customers. Kinaxis policies and practices include measures that are aligned with recognized industry standards such as the ISO 27000 family of standards, the Cloud Security Alliance, NIST 800 SP and others.

Key security and privacy features

  • SOC 1 Type II audited
  • SOC 2 Type II audited
  • BSI C5:2020 Type I audited
  • Single tenant SaaS model

Global compliance

  • General Data Protection Regulation (GDPR) 2016/679
  • Canadian Personal Information Protection and Electronic Documents Act 2000 (PIPEDA)
  • U.S. Federal Trade Commission Privacy Act 1974



UN Global Compact


Download our report

In our 2022 Global Impact Report, we have highlighted the most material aspects of our business as they relate to our ESG performance.

Get the report now