Our Knowledge Services team has created comprehensive role-based training paths to help all RapidResponse users determine the most appropriate education needed to be successful with our solution. Our training is offered in various formats depending on the course, and includes, private classroom, virtual classroom, and self-paced options.
 
Our role-based training is designed to match how individuals use RapidResponse. For each path, we’ve defined what courses should be taken and in what order, making it easy for everyone to get the training they need. And of course, training paths align with Kinaxis Certification, helping  prepare you to qualify your knowledge with industry-recognized accreditation.

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Choose your RapidResponse role

RapidResponse training is organized by role. Each role has a training path to guide you through the recommended courses for that role.

  • Consumers view reports in RapidResponse.
  • Contributors solve business issues through simulation and collaboration.
  • Authors create and modify RapidResponse resources, including worksheets, dashboards, and alerts.
  • Administrators support and maintain RapidResponse systems, users, and data.
  • RapidResponse Experts want to master skills in the product in all areas.

Training Path Legend

Consumers
Consumers view and interact with reports and dashboards in RapidResponse, and receive alerts to be notified when business conditions change. Anyone using RapidResponse should start with this introductory course.

RapidResponse Consumer Training Path

Registered members can also access the following training video on the Kinaxis Supply Chain Expert Community:

Training Path Legend

Contributor Foundational
Contributors perform what-if analyses to simulate various business outcomes and initiate collaborations to solve business problems in RapidResponse. The topics covered in the course for contributors cover the core functionality of RapidResponse.

Training Prerequisite
Introduction to RapidResponse

Registered members can also access the following training videos on the Kinaxis Supply Chain Expert Community:

Contributor Applications
Contributors can take the following additional courses on RapidResponse applications. Contributors should select these courses according to the RapidResponse applications they are using for their solution.

Registered members can also access the following training videos on the Kinaxis Supply Chain Expert Community:

Training Path Legend

Authors
Authors create and modify RapidResponse resources, including worksheets, dashboards, and alerts.

Prerequisite
Introduction to RapidResponse
RapidResponse - Working with Scenarios

Level 1
Level 1 Authors use basic understanding of the RapidResponse data model to create or modify basic workbooks, worksheets, and filters for end users. Some RapidResponse contributors may want to take Level 1 Author training to learn how to create basic worksheets for their own personal use. 

Level 2
Level 2 Authors create and modify intermediate RapidResponse resources for end users, including composite worksheets, workbook variables, worksheets for importing data, worksheets for editing grouped data, treemap worksheets and table insert definitions.

Level 3
Level 3 Authors create and modify advanced RapidResponse resources for end users, including complex composite worksheets, worksheets for importing data, workbooks to automatically modify data, all the while optimizing performance.

Training Path Legend

User Administrators
User Administrators create and manage user accounts and user access within RapidResponse.

Prerequisite
Introduction to RapidResponse

Kinaxis Certification ExamsRecommended training course for RapidResponse Administrator Level 1 Certification

RapidResponse User Administration

Data Administrators
Data Administrators set up data integration between RapidResponse and source systems and monitor and maintain data and data integrity in RapidResponse.

Prerequisite
Introduction to RapidResponse
RapidResponse - Working with Scenarios

Level 1
Level 1 Administrators perform integration of data into RapidResponse using fundamental analytics, validate basic input data and perform basic data model customizations.

Level 2
Level 2 Administrators understand all options for integrating data into RapidResponse, validate fundamental planning data, perform advanced data model customizations and data validation.

Training Path Legend

RapidResponse Experts
RapidResponse Experts want to master skills in the product for all user roles. Participants will learn all the skills and tasks associated with the Consumer, Contributor, Author and Administrator Roles, plus how to participate as a business user in the business processes within the RapidResponse applications.

Contact Kinaxis Knowledge Services 

Contact us: knowledge@kinaxis.com