As we described in our first blog of the series, we recently completed a customer survey project with TechValidate and are very pleased with the over 150 survey responses and the many stories we can share. And so, for our Friday posts, we have been featuring the different customer results on how they are using RapidResponse in their supply chain and the benefits they are realizing.
In this series, we will explore the following topics:
Voice of the customer part 6: Alternative Technologies
Voice of the customer part 7: Competitive Advantage
If you are eager to check out all the results, simply go to our TechValidate page
. If you wish to use or share any of the content we’ve published to-date, click on the asset you wish to use and then select the download button to save. You can also choose the share button to distribute through various social media channels. We asked our customers, what alternative technology did you use or evaluate when your were looking for a supply chain management solution? And, how does it compare to competitive solutions? From our results, it is clear that investing in a patchwork approach for integrated demand and supply chain management
is a gamble, at best, and the industry as a whole is questioning the merit of ERP supply chain suites. With a growing focus on sales and operations planning (S&OP)
as a means to ensuring agility, alignment and adaptability, the limitations of ERP systems and their associated modules are becoming very apparent.