Environmental, social and governance performance

Working with Tree-Nation

To supplement our carbon offsetting program, for select carbon-emitting activities we have been working with Tree-Nation, a platform to reforest the world and fight climate change.

Recently we planted trees instead of giving away swag to visitors to our corporate booth at a busy industry event. At an industry roundtable of thought leaders, academics, and practitioners discussing the future of supply chain, Kinaxis planted trees on behalf of participants.

In all since we began working together, Tree-Nation has planted over 25,000 trees on our behalf, across 21 hectares in India, the United States, Nepal, Tanzania, and Brazil. Tree-Nation estimates that this activity has helped offset almost 6,000 tCO2e, which we have not included in our own GHG inventory or offset calculations.

Taking care of people

One thing that remains a constant at Kinaxis is that People Matter Here. This will never change. It’s in our DNA and comes from the combination of our corporate values, our purpose, behaviors, actions and ways of working together. We celebrate each other’s differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and global citizens. Recently, amongst other important initiatives, we’ve:

• Launched a new Vendor Code of Conduct that covers our expectations of third parties we work with to treat people with decency, dignity and respect
• Introduced programs promoting Indigenous allyship, awareness and relations
• Enhanced benefits for gender affirmation and mental health coverage

We dedicated time quarterly to encourage ongoing professional development and extended our monthly “Kinaxis Days” beyond the lifting of COVID restrictions.

As a result of our extraordinary, award-winning culture and exciting work opportunities, our annual engagement survey response rate grew to 89%, revealing an 87% overall engagement score and 90% of people willing to recommend Kinaxis to a good friend.

Learn more about our culture

Building trust

RapidResponse processes the supply chain data of globally recognized, Fortune Global 500 leaders and other major companies, so we have established several key processes to earn and keep the trust of these market leaders, including intellectual property protection, and world-class data security and privacy features. While protection of all data is critical, the most material impact to our business relates to how we manage data security and privacy for customers using our RapidResponse SaaS offering.

We comply with all applicable data privacy laws, including the European Union’s General Data Protection Regulation (GDPR). We process customer data solely for the purpose of providing our RapidReponse SaaS solution and only in accordance with the terms and conditions of contracts between ourselves and our customers. Kinaxis policies and practices include measures that are aligned with recognized industry standards such as the ISO 27000 family of standards, the Cloud Security Alliance, NIST 800 SP and others.