Manage complex return order flows
Reverse logistics holds incredible untapped potential for driving customer loyalty, competitive advantage and business growth. Kinaxis provides global, multi-modal and omnichannel returns management across all B2B, B2C and D2C parties. The system automatically streamlines returns and advanced replacement order flows, optimizes transportation and route selection with smart rating and labeling, sends timely updates across the supply chain, and conducts cost analyses for all services. Our concurrent supply chain management platform enables real-time visibility and unique in-app control for outsourced depot activities, including inspection, repair and disposal.