Your success is our top priority. Every customer has access to our support experts as part of our standard support program. But for those who want a next-level experience, we offer Premier Support, delivering 1-on-1 guidance, expert advice, proactive health monitoring and fast response times.
As a Kinaxis customer or partner, your single point of entry to all support services is the Kinaxis Knowledge Network. Log or update cases, search our robust knowledge base, find out what’s new in RapidResponse, and ask questions in one of our discussion forums.