Professional Services

Go with the pros for a smooth transformation.

See our brochure

From a winning beginning
to long-term success

Business transformation is challenging. Managing and realizing the value from it shouldn’t be. Reduce risk, maximize outcomes, and drive greater user adoption with the help of Kinaxis Professional Services.

Successful transformation goes far beyond implementation. We’ll set you up for incremental wins and the greatest return on your supply chain investment with a robust engagement strategy aimed at all levels of your organization.

Business Transformation Services
Future-proof your supply chain. A dedicated team of advisors will coach you on your journey – beginning with a well-defined blueprint designed to drive maximum value.
Implementation
Address major risks proactively and speed up time to value with the RapidResponse Agile Implementation Methodology (AIM). This multi-stage approach is designed – and continuously enhanced – to enable best-practice implementation so you can realize value sooner.
Continuous Learning Services
Increase the size, scope and scale of RapidResponse adoption with access to deep expertise in the platform and concurrent planning – and through an engaged community of product and service experts.

RapidStart

Getting started with a supply chain planning solution isn’t as complicated as you think. RapidStart, combined with the ready-to-configure Kinaxis RapidResponse, can set you on the path to supply chain transformation in just 12 weeks. It’s a great way to address your immediate needs for supply chain visibility and agility. And, since you can deploy it almost 100% remotely, you can start anytime.

Get started now

200

+

Successful deployments

150

+

Trained and certified consultants

10

+

Average years of supply chain expertise

More than just a service

Accelerated value with the Kinaxis advantage

We’re all about empowering planners, business leaders and IT professionals to make fast, confident decisions – decisions that improve the bottom line, make better use of resources and let everyone get home on time. That’s the Kinaxis advantage. With years of real-world RapidResponse solution design experience at your side, we can take your supply chain wherever it needs to go and give you the agility to plan for all futures.

01

Purposeful about transformation

Quickly understand and gain value from a plan that meets your industry-specific business objectives.

02

Always in sync

Drive success and quality with a trusted relationship founded on cultural compatibility and a shared goal for customer excellence.

03

Value focused

Gain agility and resiliency with rapid implementation processes when time to value is most critical.

04

Deeply connected

Continually and rapidly innovate through direct access to solution knowledge experts and product developers.

05

Proven reliable

Reduce risk and keep performance on track when backed by the experts most invested and accountable for success in delivery, people and process.

06

Built to self-sustain

Save time, effort and costs by building your internal competencies, skills and expertise and by reducing your reliance on external resources to drive ongoing efficiencies.

Trusted by customers

Innovative leaders from around the world partner with Kinaxis

Ipsen
Raytheon
Johnson Electric
Jabil
Lockheed Martin
Pulmuone
Nissan Motor
Moog
See all stories
More than just a service

Business Transformation Services

Every transformation journey deserves a great start. That’s what Business Transformation Services delivers, including a clear actionable roadmap that supports your business strategy and vision, establishes trackable value metrics and aligns all parts of your business.

You’ll benefit from services essentials that provide faster alignment of your supply chain to your business needs, more accurate planning and reporting, and better decision-making. The result? A successful transformation that lets you know sooner, act faster and remove waste.

Value analysis

Ensure leaders have knowledge of the business benefits and value drivers upfront.

Target setting

Translate your business objectives into measurable and trackable key performance indicator targets to achieve planning success.

Customer blueprinting

Speed up implementation with an accurate deployment plan for your RapidResponse solution.

Change enablement

Accelerate user adoption and drive continuous learning across all roles to activate new ways of working.

Implementation Services

Your company isn’t like any other. That’s why our team will guide you through an implementation that aligns with your specific business needs. We’ll share best practices in integration, configuration, testing and rollout. Our team will integrate data from your existing systems and then configure and personalize a solution that’s right for you. You’ll receive the training to test and manage the solution cutover.

01

AIM

Address major risks proactively and speed up time to value with the RapidResponse Agile Implementation Methodology (AIM).

02

RapidStart

Jump-start your digital supply chain journey with a 12-week implementation plan to realize time to value fast.

03

Sustainment Services

Deploy centers of excellence for internal expertise and self-sustaining value.

04

Rollout Services

Increase user adoption and accelerate time to value with support for RapidResponse deployments to regions and business units.

05

Advanced Analytics Services

Trust in ongoing monitoring, maintenance and data health checks to maximize the value of RapidResponse.

We’re always at your service.

Brochure
Ensure you meet critical project milestones, achieve quantifiable results and gain insights into future growth opportunities with our Kinaxis Implementation service.
Implementation brochure
Brochure
Every customer gets access to our support experts when they begin using Kinaxis RapidResponse, but for those who want more, we offer Premier Support, delivering 1-on-1 guidance, expert advice, proactive health monitoring and fast response times.
Premier Support
Brochure
Without a clear vision and strategy for your business transformation, your company can face unnecessary risk, costly delays and unwanted hits to your bottom line. We’ll make sure that doesn’t happen.
Business Transformation brochure
Reduce performance risks.
Kinaxis’s strong support services and commitment have helped us accelerate our deployment of RapidResponse. We’ve been able to stay ahead of potential issues and reduce performance risks as our implementation and usage continue to grow.”
Antoine Petit, Global Supply Chain Planning Systems
Schneider Electric

Learning = greater value

Our learning experts help build the skills and competencies your organization needs to maximize RapidResponse value.

Support Continuous Learning Services

A strong partner network

We have a growing ecosystem of partners focused on creating exceptional value for our customers.

Find a partner