Accessible customer service plan
Kinaxis is committed to excellence in serving all customers including people with disabilities. To that end, we will strive to ensure that our good services and facilities are provided in a manner that:
- Recognizes the dignity and independence of persons with disabilities.
- Integrates how good services and facilities are provided for both persons with disabilities and others, unless an alternate measure is necessary.
- Ensures an equal opportunity for persons with disabilities to obtain, use and benefit from our good services and facilities.
Kinaxis welcomes and values feedback regarding our provision of good services and facilities to people with disabilities so that we may continually improve the accessibility of our good services and facilities. Persons who wish to provide feedback on the way Kinaxis provides good services and facilities to people with disabilities can email or make verbal suggestions to product support and our trainers. We will also accommodate other means of providing feedback, such as in person, in writing, electronically, or otherwise. All feedback will be directed to our Joint Health and Safety Committee (firstname.lastname@example.org) or through reception at 613-592-5780.
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