Delivered as a unified set of configurable applications, Kinaxis® RapidResponse® is a supply chain management software solution that’s helping companies around the world revolutionize planning. With RapidResponse at your fingertips, you’ll have all the supply chain planning and analytics capabilities your business needs to manage multiple, interconnected supply chain management and sales and operations planning (S&OP) processes.

Whether you need to improve supply planning, inventory management, order fulfillment, capacity planning, master scheduling, S&OP or other functions, RapidResponse can help you on your supply chain journey. The solution’s inherent flexibility and extensibility lets you quickly configure applications for your needs without the ongoing burden of custom coding.

With RapidResponse, world-leading manufacturers are: 

  • Extending value to their enterprise resource planning (ERP) investment
  • Freeing themselves from the performance and functional limitations of their existing legacy system(s)
  • Avoiding the need to cobble together complicated, disparate supply chain management modules and niche supply chain solutions with our “one-to-many” solution 
  • Eliminating the need for informal and uncontrolled spreadsheet
  • Putting themselves on a path to end-to-end supply chain enablement

Supply Chain Planning and Response Management Circle

A complete supply chain management software breakthrough, RapidResponse  enables you to concurrently and continuously plan, monitor and respond in a single environment and across business functions. These unique capabilities enable our customers to radically shrink supply chain planning cycles and response times, while improving the accuracy of analysis and the profitability of actions.


Integrated Supply Chain Planning

Concurrent planning

Supply chain performance monitoring

Performance monitoring

Supply Chain Response Management

Response management


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RapidResponse capabilities that make the difference

Supply Chain Data Model 

Gluing data together between disparate systems is time-consuming, error prone and difficult to maintain. The staging and aging of data between modules deteriorates decision-making accuracy and speed. It's the interaction (or lack thereof) between systems and between processes that poses the most risk to the business. RapidResponse eliminates the risk by the connecting your data, processes and people so you can know sooner and act faster when reality hits.


  • Offers multiple supply chain applications all supported by a single data model and analytics engine, making the interaction between processes seamless
  • Extends far beyond static input data (e.g. master data, orders, WIP, inventory, etc.) to include calculated key performance outcomes at the same time (e.g. fill rates, shortages, excess and obsolete inventory, order actions, margin projections, revenue projections, etc.)
  • Provides a data and analytics model that can represent several states of the supply chain —historical, present, and future —to detect changes that could do harm to or provide opportunity for the business
  • Emulates the analytics used by the host ERP systems, so when there’s a change in demand or supply at any level of the extended supply chain, it invokes all of the embedded ERP analytics of the respective host systems to provide immediate visibility into the impact across the organization
  • Facilitates what-if analysis of alternative ways of solving problems with clear, complete and accurate simulations

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RapidResponse enables everyone to work from a single platform to manage, link, align, share and collaborate with planning data across the supply chain network.

Rapid What-If Analysis

In today’s world, what you plan is rarely what happens. Supply, demand, capacity and policies can experience sudden shifts without warning. The time lapse between detecting out-of-tolerance conditions and taking action is directly related to your business performance. RapidResponse dramatically reduces decision latency, enabling you to respond faster for improved operational and financial performance.


  • Has a patented in-memory database engine containing a full representation of supply, demand, capacity and policy
  • Embeds sophisticated and natively-synchronized supply chain analytics that can perform demand supply balancing calculations in seconds
  • Enables scenario creation in a fraction of a second — regardless of how large the dataset is
  • Leverages a unique multi-versioning technology that enables anyone to simulate anything, anytime in private scenarios to test, compare and share the impact of various planning and response options

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With RapidResponse, playing “what-if” with your supply chain has never been easier, or faster.

Supply Chain Collaboration

The legacy approach to planning takes people out of the equation. Leveraging large scale computing power alone isn’t enough. Machines are better at processing data, but humans are far better at understanding uncertainty and compromise. You must support both.

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With RapidResponse, you gain human judgment and collaboration…not black-box optimization. With this breakthrough, not only will you know the operations performance impact of unplanned supply chain events, you will also know who is impacted, why, and what options they have to regain control.

Configurable Supply Chain Solutions

No two companies are the same. No two supply chains are the same. Nothing ever stays the same. With enough time and money, you can custom code your current supply chain software to perfection. But when your business changes fast, casting your solutions in concrete will cost you the agility you need to adapt quickly.

Supply chain software must be flexible enough to adapt to the market, adopt new practices or policies, and even re-imagine how you operate. 

RapidResponse is: 

  • Highly configurable to individual user and user community needs to deliver tailored insight and resources
  • Exceptionally adaptable and extensible from a process standpoint, offering a technology enablement roadmap for your supply chain maturation goals
  • Extremely flexible from a deployment and maintenance perspective, delivering rapid implementations, high user adoption rates and superior time to value

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With RapidResponse's runtime configuration, rest assured that you can still have it your way without the need for expensive and restrictive custom code.