About Agilent Technologies
Agilent is a leader in life sciences, diagnostics and applied chemical markets. The company provides laboratories worldwide with instruments, services, consumables, applications and expertise, enabling customers to gain the insights they seek.
The challenge and benefit
The whereabouts and availability of inventory in Agilent’s extended global supply chain became a concern in 2009. That’s when the economic downturn subsided and business began to pick up again. Cutbacks in production and the demise of some suppliers during the recession had led to parts shortages throughout the electronics industry. As a result, when Agilent needed to ramp up production, it had some challenges locating parts that were in short supply.
To solve this problem, Agilent decided to construct a control tower that would give the instrument maker visibility into inventory holdings down to the supplier level in as many nodes in its supply chain as possible. For this vertical supply chain integration project, the company turned to Kinaxis RapidResponse. Besides facilitating supply chain visibility, RapidResponse handles demand, supply and inventory planning as well as what-next scenario analyses, among other functions – all from a single platform.