The Challenge and Benefit
In the space of nine months, through a number of acquisitions, Extreme Networks grew from a $500-million company to a $1-billion company with 3,000 employees and more than 30,000 customers around the world. The acquired companies came with their own systems and processes, making data sharing a challenge. The only way to share data between some systems was to download it into spreadsheets and then upload it into another system.
One of Extreme Networks’ acquisitions was of Avaya’s networking assets. Avaya had been using Kinaxis RapidResponse for years. The team at Extreme Networks knew almost immediately they had found the solution they had been looking for. Once the company decided to switch to RapidResponse, it was all in. Contract agreements with some of the acquired companies made it necessary to prepare for implementation within a year and go live all at once.