Supply Chain Collaboration Icon

Effective supply chain collaboration can reduce costs and improve efficiency and customer satisfaction. To reach a collaborative, responsibility-based supply chain, you need to get the right people involved.

With RapidResponse® you can collaborate across departments and with suppliers and customers. Users can be assigned responsibility for specific data so that others will know who to contact during the collaboration process. Teams of people who are widely dispersed, and who might not even know each other, are brought together for both planned and spontaneous interactions using RapidResponse what-if analysis and scenario simulation capabilities.

Supply Chain Collaboration Icon

With RapidResponse, you can:

  • Create a scenario (a complete copy of the entire dataset to use as a private sandbox to model changes) and share that with a team of people who can impact or who are impacted by the proposed scenario.
  • Identify responsibility for specific data so that users know which people to invite to participate in a collaborative scenario simulation.
  • Enable supply chain collaborators (depending on the permissions you set) to make changes directly in the scenario's data, or by creating and committing their own child scenarios.
  • Maintain an audit trail of each collaborator's actions, so each collaborator can see what inputs and commitments others are making (accept scenario, reject scenario, or offer alternatives).
  • Leverage configurable weighted scorecards to objectively measure the value of one course correction versus another across multiple KPIs.

Supply Chain Collaboration Icon

Collaboration within RapidResponse is all-inclusive: all data, all people, all insights, all options and all measures of success.

Working from a single system

The entire supply chain collaboration effort happens within a single system. With a shared view of the data and through a common approach to the collaboration process, teams can effectively define alternative ways of resolving an issue and reach a compromise that is in the best interest of the company as a whole.

Collaborating in-context

In RapidResponse, supply chain collaboration is deliberate and event-driven. From one shared system with common data, your entire team can collaborate on a particular business issue and then resolve it in the very same system.

Making objective decisions

An issue rarely impacts or can be resolved by a single department. Often, the functional metrics of one department will conflict with the metrics of another, so making trade-offs is inevitable. In RapidResponse, collaboration is based on complete and accurate data, and decisions are evaluated across a variety of cross-functional performance measures.

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Supply chain collaboration becomes commonplace if it is easy and provides value.


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Establish a consistent and concrete means to initiate and manage multi-party collaborations.

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Generate viable resolutions that have been contributed to, and vetted, by the people expected to execute.

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Break down departmental silos, and guide teams to follow a unified direction which results in alignment of individual actions to corporate objectives.

March Networks Supply Chain Collaboration

March Networks - Cross-Functional Supply Chain Collaboration

Doug Colbeth RapidResponse Supply Chain Collaboration

Doug Colbeth - RapidResponse Supply Chain Collaboration

John Sicard RapidResponse Capturing Supply Chain Responsibilities

John Sicard - RapidResponse - Capturing Supply Chain Responsibilities

Bill Dubois Supply Chain Collaboration with RapidResponse

Bill Dubois - Supply Chain Collaboration with RapidResponse