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Supply chain risk management is a building block of any effective supply chain strategy. Without effective alerting and consequence evaluation capabilities, risk analysis and mitigation is difficult, leaving you unequipped to anticipate and respond to changing conditions that could seriously affect your supply chain.

With the alerting technology within RapidResponse®, you can monitor and manage supply chain risk and opportunity. Our exception-based notifications alert you of changing demand and supply conditions and their potential impacts to your business.  It’s never enough to simply know that something unexpected has occurred. You need to understand:

  • the context
  • the impact
  • the next steps

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With RapidResponse you can:

  • Define your own alert criteria and set up the alerts yourself—no programming and no need for IT support.
  • Monitor data for any change condition that you specify, and establish personal fault tolerance conditions to avoid alert overload.
  • Monitor for specific supply chain risks (e.g. late supply) or specific conditions (e.g. a certain metric will be negatively impacted as a result of a particular event or the cumulative effects of a series of events).
  • Automate responses and use alerts to trigger additional contingency processes.
  • Receive a message when an exception condition is met that will include the information and a direct link to the affected data in a workbook. Here, you can begin to drill down to understand all the details and subsequently assemble a team of people to analyze response alternatives.

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RapidResponse "smart" alerting enables you to assess, mitigate, and analyze risk and opportunities from a user-defined perspective and to drive direct action in response.


Too many times, exception alerting is based on an event itself. To be truly valuable, an alert should be triggered based on the anticipated impact of the event. With RapidResponse, you are alerted to the exceptions that will truly disrupt the business and know precisely what the consequence is from an operational and financial perspective.


You can define your own alert criteria and set up and modify the alerts yourself. There is no programming and no need for IT support as you identify the areas you want to monitor closely.


Many companies will promote their alerting capabilities as a way to "sense and respond." Few, if any, are actually able to notify you on the severity of the impact, and fewer still offer tools to enable the supply chain response process. Alerts about risks to the business only have value when you have the tools to understand the consequences and subsequently drive action in response.

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Receive all the information you need in time to make a difference.


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Separate the noise from the real action priorities.

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Be proactively alerted to urgent issues before they turn into major problems.

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Get directed to the root cause of an issue and have the tools to take collaborative action for effective supply chain risk management.